Terms of service

Last updated: September 1, 2026

These Terms of Service govern your use of zomuva.com and your purchase of creative advertising, content production, web concept, and related services from ZOMUVA Product Studio ("Zomuva," "we," "us," or "our"). By purchasing services or approving a project proposal, you agree to these Terms and the project-specific scope.

1. Services and project scope

Each project is governed by the written offer, checkout description, proposal, invoice, or confirmation that identifies the deliverables, price, estimated schedule, and included revisions. Work outside the confirmed scope may require a new quote and additional payment.

2. Client responsibilities

You agree to provide accurate information, necessary files, timely feedback, and approvals. You represent that you have permission to use and provide all product images, logos, trademarks, music, footage, claims, testimonials, and other materials supplied to Zomuva. You are responsible for the accuracy and legal compliance of product, pricing, health, performance, and advertising claims about your business.

3. Payment and start of work

Unless otherwise agreed in writing, payment is required before production begins. Zomuva may pause work or delivery when payment, materials, feedback, or approvals are outstanding. Taxes and third-party expenses will be identified when applicable.

4. Creative process, AI-assisted tools, and revisions

Zomuva may use a combination of human direction, editing, licensed software, generative tools, automation, stock media, and other production methods. Use of AI-assisted tools does not remove human creative direction or the client's responsibility to review factual claims and final deliverables. The number and type of revisions are limited to the confirmed scope. A new direction, new concept, new format, or changed brief may be quoted separately.

5. Approvals and delivery

Client approval authorizes Zomuva to proceed to the next production stage. Estimated dates depend on timely client cooperation and are not guaranteed when required information or feedback is delayed. Deliverables are provided digitally as described in our Digital Delivery Policy.

6. Intellectual property

After full payment, the client receives the rights to the final deliverables expressly included in the project scope, subject to any third-party license terms. Zomuva retains ownership of pre-existing tools, methods, templates, processes, know-how, unused concepts, working files not listed as deliverables, and third-party materials. No rights transfer until payment is complete.

7. Portfolio use and confidentiality

Zomuva will not knowingly publish confidential client information. Public use of a client's name, logo, or identifiable final work as a case study or portfolio example should be agreed with the client. Separate confidentiality terms may be arranged in writing before the client submits sensitive materials.

8. Cancellations and refunds

Cancellations and refunds are governed by our Refund Policy. Payments for completed work, reserved production time, and non-cancellable expenses may be non-refundable.

9. No guarantee of business results

Creative services are designed to improve presentation, communication, and testing opportunities. Zomuva does not guarantee sales, revenue, views, engagement, clicks, conversion rates, platform approval, advertising approval, audience growth, or any other specific result. Outcomes also depend on the product, offer, price, website, audience, media spend, market conditions, and client execution.

10. Third-party platforms

Shopify, social networks, advertising platforms, cloud services, and other third parties are governed by their own terms and may change, restrict, reject, or remove content. Zomuva is not responsible for third-party outages, account restrictions, policy decisions, or changes outside our control.

11. Acceptable use

You may not use the website or deliverables for unlawful, deceptive, infringing, abusive, or fraudulent activity. Zomuva may decline or stop work that reasonably appears to violate law, platform rules, third-party rights, or the confirmed agreement.

12. Disclaimer and limitation of liability

To the fullest extent permitted by law, services are provided on an "as is" and "as available" basis except for obligations expressly stated in the confirmed scope. Zomuva will not be liable for indirect, incidental, special, consequential, exemplary, or lost-profit damages. To the fullest extent permitted by law, Zomuva's total liability arising from a project will not exceed the amount paid to Zomuva for that specific project.

13. Governing law

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles. Any dispute not resolved informally will be brought in a court of competent jurisdiction in Webb County, Texas, unless applicable law requires otherwise.

14. Changes and contact

We may update these Terms by posting a revised version on this page. Changes apply prospectively from the stated update date. Questions may be sent to ZOMUVA Product Studio at 0205jir@gmail.com, Laredo, Texas, United States.